One Connected Journey

Follow the patient, not the system.

Healthcare should feel connected because the information behind it is connected.

Journey

Every step, connected to the same record.

01

Identify

Patient identity and longitudinal record.

02

Access Care

Appointment, walk-in, referral or virtual care.

03

Assess

Triage, vitals and clinical assessment.

04

Consult

History, examination and clinical documentation.

05

Diagnose

Laboratory, imaging and clinical diagnosis.

06

Treat

Procedures, prescriptions and care plans.

07

Fulfil

Diagnostics, pharmacy and supporting services.

08

Finance

Patient and insurance financial workflows.

09

Discharge

Complete the current episode of care.

10

Continue

Referral, follow-up and future encounters.

Illustration of John Audu's connected care journey across seven steps — Patient Registration, Eligibility Verified, Clinical Encounter, Authorization, Diagnostics & Treatment, Billing & Claim, and Review & Payment — connecting OneCare and Tamiin through a secure, standardized data exchange.

Every interaction becomes part of the patient's story.

See OneCare in Action

Follow a real connected patient journey, start to finish.